The latest mobile app features have made businesses eager to take advantage of mobile applications ever since they understood their actual potential. And, given that there are billions of smartphone users worldwide, why would anyone ignore them? It doesn’t stop there. According to projections, the number of smartphone users will be in the billions in the future, making every software development company enter this competitive sphere.
The average smartphone user now has applications loaded on their device, some of which they use on a regular basis. Businesses would be foolish not to enter the mobile app development territory with so many people using so many apps. And there is crucial importance for mobile app user interface design which is why established UI UX design services are considered as well.In this article, we will look at why mobile apps are vital for businesses and what mobile app features are needed for a good app. Let us begin without further ado.
7 Key Mobile App Features for a Successful Mobile App
When developing an app, it can be difficult to decide which mobile app features to prioritize first. However, some features are required for all apps, regardless of their niche. These are some examples:
Internet security is quickly becoming one of the most pressing worldwide concerns. And it’s the one you or any software development company should work on initially. No one wants to put their data at danger by installing an insecure app. Most applications have in-app transactions or are a service that requires sensitive information such as a debit/credit card – security is critical.
Hackers all throughout the world may attempt to:
- Infiltrate the app with malware to gain access to the device’s data or steal the screen lock to gain total control of the phone.
- Invade the info that is always moving across the network.
- Use your clients’ data in ways they would not approve of.
These are some of the assaults that an app owner cannot afford. As a result, app security becomes one of your top mobile app development objectives rather than an afterthought.
2. User-Friendly Design
Every smartphone has a distinct screen size, which necessitates an adjustable design for your app.
Likewise, your design should take into account various operating systems. Android and iOS are continuously competing and have some design differences. You must ensure that your design complements the overall interface of the device. Also, ensure that you can handle all of your user-friendly visibility tasks with the assistance of expert UI UX design services or companies.
Now, app users say their favorite app is simple to use and navigate regardless of all the mobile app features it has. As a result, a user-friendly design forms the foundation of a great customer experience. To assess the efficacy of a design, you should consider using usability testing techniques tailored to your specific needs.
3. Superior Customer Support
What is the key to keeping your consumers happy? Great customer service will do the trick nine times out of ten. Customers choose to do business with firms who give exceptional customer service again and again. Despite being such an important part of the marketing sector, app developers do not place enough emphasis on it.
Furthermore, due to poor customer service, users will delete the app and forget it ever existed. Good customer service improves client happiness and ensures that these consumers go out of their way to submit a positive review for your app. When your app has a good number of positive ratings, it is certain to attract more downloads.
Here are a few ideas for providing excellent customer service to your users:
- Make it such that your consumers do not have to exit the app to contact you.
- By offering FAQs, you may reduce the amount of support tickets and the strain on your personnel.
- Integrate automated follow-up mobile app development tools to help you prioritize consumers who still want assistance.
- The sooner you resolve your consumers’ difficulties, the more probable it is that they will post a positive review.
- Make it as simple as possible for people to cancel their subscriptions.
Another important aspect of a great app is its speed. Nobody enjoys having to wait. The loading screen or user interface design of an app might be very aggravating. This causes these users to turn to something else in order to better utilize their time. Before you officially launch your app, it’s critical that you follow appropriate testing measures and processes to ensure that there are no compromises with the app’s speed. Furthermore, the speed should remain constant even after you launch the updates.
5. Push Notification
At the end of the day, you want your users to continue using your app and deliver you sales. And it won’t happen if they neglect to launch your app. This makes push notifications one of the app’s most critical features. It entices your consumers to open the program and execute particular tasks by using appealing wording.
Push alerts are easier for users to see. And it won’t end up in the spam bin as emails do. It can be a combination of visuals and text (even good UI UX design services can help form it), which broadens the possibilities for engaging consumers.
6. Offline Usability
When you launch an app, you don’t want it to be completely reliant on the internet. Customers will be unable to interact with your brand if there is no internet. This makes it critical to provide as much offline functionality as possible in your app apart from other mobile app features.
Of course, you want to strike a balance between security and data theft concerns. Every person brings their phone with them wherever they go, including crowded coffee shops and crowded metros. If the phone is taken, a large amount of sensitive data is lost.
7. Battery Saving
Users will abandon your app if it consumes the battery life of their smartphone. Whatever your program performs, it should not drain too much battery power. You must take many steps to guarantee that the app is battery efficient. For this make sure you partner with an accomplished software development company to achieve this.
Mobile apps have played a significant role in the digital revolution. Businesses can expand their growth prospects by establishing an app. But don’t make an app just for the sake of making an app. If you’re going to launch it, be sure it has the necessary technology, functionality, and the right mix of mobile app features. Partnering with an industry accomplished mobile app development company will take your business to a more competitive standard no matter what.