We are seeking a proactive Business Analyst with 3+ years of experience to bridge the gap between business and technology across client engagements. The ideal candidate will have strong skills in requirements gathering, stakeholder communication, process analysis, and documentation. The role involves working closely with clients, project leadership, and delivery teams to understand business needs, define clear requirements, and support successful solution delivery.

Key Responsibilities:

• Act as a liaison between business and technology teams to align business objectives with technical solutions.
• Gather and analyse business requirements through client meetings, stakeholder discussions, and requirement-gathering sessions.
• Understand client business processes, challenges, and expectations and translate them into structured requirements.
• Document current-state (as-is) and future-state (to-be) processes, user stories, acceptance criteria, use cases, and process flows.
• Prepare and maintain Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), Software Requirements Specifications (SRS), and other project documentation.
• Support backlog refinement, sprint planning, story writing, and other Agile delivery activities.
• Clarify requirements and address queries from development, QA, design, and delivery teams.
• Collaborate with Project Managers, Developers, Designers, QA teams, and other stakeholders to ensure requirements are understood and implemented correctly.
• Work with Design and UX teams to review designs and ensure solutions meet business needs and user expectations.
• Facilitate client and internal meetings, document meeting minutes, track decisions, and follow up on action items.
• Maintain requirement traceability and documentation throughout the project lifecycle.
• Identify requirement gaps, dependencies, risks, and inconsistencies and communicate them to relevant stakeholders.
• Track project requirements, deliverables, milestones, dependencies, and change requests.
• Support User Acceptance Testing (UAT) and validate delivered functionality against business requirements.
• Contribute to proposal preparation, requirements analysis, and presales activities when required.
• Analyse business workflows and recommend process improvements.
• Collaborate with sales, operations, and project teams to support business growth and successful project delivery.

Preferred Experience:

• 3+ years of experience in business analysis, preferably in client-facing technology or software development projects.
• Strong skills in requirements gathering, analysis, documentation, and stakeholder management.
• Experience preparing BRDs, FRDs, SRS documents, user stories, acceptance criteria, and process flows.
• Familiarity with Agile methodologies, Scrum practices, backlog management, and sprint planning.
• Ability to translate business needs into clear, actionable requirements for technical teams.
• Experience coordinating with cross-functional teams, including development, design, QA, and project management.
• Understanding of UAT, requirement traceability, change management, and process improvement.
• Excellent communication, analytical thinking, problem-solving, and documentation skills.
• Ability to manage multiple priorities, identify risks, and maintain strong client relationships.
• Willingness to stay updated with industry trends, business analysis tools, Agile practices, and emerging technologies.

If you are a proactive Business Analyst who enjoys understanding client needs, solving business challenges, and helping teams deliver successful technology solutions, we would love to connect.

Interested candidates are requested to share their updated resume at hr@cleffex.com.